Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph
    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. GUI Global patron: "Remote File Error (global-90); Access denied for remote file

    GUI Global patron: "Remote File Error (global-90); Access denied for remote file

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    I am getting an error pop-up when I display the Global patron record in circulation.

    The error is "Remote File Error (global-90)" with a text of "Access denied for remote file."

    When I click on "OK" the pop-up goes away and I can see the record ok. That is, it doesn't seem to cause any problems except having to always clear the pop-up.

    Resolution:
    The $usr_library bor_pics directory is empty. This directory needs, at a minimum, to contain a default_picture.jpg file.

    You can copy the /exlibris/aleph/a18_1/usr00/bor_pics/default_picture.jpg file, if you like.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • GUI gets stuck in performing cash transaction
      • GUI Help Files in Network installation
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved