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    GUI Aleph 21 install under Windows 7 hangs copying "CarBr29.ttf"

    • Article Type: General
    • Product: Aleph
    • Product Version: 21, 22, 23

    Description

    * Installation of GUI Aleph 21 on PC running Windows7 64-bit is stalling
    * A new folder was created and GUI500.exe moved into that folder and executed
    * GUI500.ini was changed to point to this folder.

    When running the setup and it hangs:

    Installing
    Copying file
    C:\Windows\system32\CarBr29.ttf

    It shows 36% complete.

    Cause:
    The program is looking for the barcode font files in c:\windows\system32\ folder instead of the sysWOW64 folder.

    Resolution


    Under Windows 7 the correct way to install the GUI is
    * run it from right-click menu -> 'Run as administrator'. (not double click)
    * The windows user must be Administrator

     

    Additional Information

    The same problem might also happen for Windows 10 and Aleph 23.

    Category: Installation & Upgrades (500)

    Subject: Upgrade Express (500)


    • Article last edited: 13-July-2016