Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph
    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Global Patron Info "Remote File Error (global-90) Access denied for remote file"

    Global Patron Info "Remote File Error (global-90) Access denied for remote file"

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    When we click on the global patron information in the Circulation module, we get the following error message:

    Remote File Error (global-90)
    Access denied for remote file

    Also when we select the local patron information, the line about the global patron is missing above the local patron.

    Resolution:
    I find that the aleph-web3-18(1) ./abc50/bor_pics directory is empty. (abc50 is the $usr_library.) It needs to have a default_picture.jpg file in it.

    To correct this, do this:

    dlib abc50
    dr
    cd bor_pics
    cp -p /exlibris/aleph/a18_1/usr00/bor_pics/default_picture.jpg .

    And then restart the pc_server.

    Additional Information

    faq


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Global flag to block specific patron status
      • Global Patron Information -- Patron-Loader-Protected Fields
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Alma Specto
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2026 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved