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    4. Hold request notices not generated.

    Hold request notices not generated.

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 16.02

    Description:
    We have turned Hold/Requests from the OPAC back on (modified tab15.eng and tab_hold_request to prevent the links from appearing on the item display) and the process seems to work correctly: patron clicks on item request button, logs in, places hold.

    The request shows up on their record but no hold request notice is generated in abc50/print.

    Resolution:
    The process which controls this Hold request notification function is the ue_06. Checking with util c/1, I saw that ue_06 is not running in abc50. I did util e/6 to start it. We now see in the $data_scratch/run_e_06.27428 log that it is processing records successfully.

    Additional Information

    faq


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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