• Article Type: General
• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care

Looking at My Library Card in the OPAC, there is a Delete link present for hold requests that have already been filled and are on the Hold Shelf.  If the student clicks the Delete, then a message is returned: "Hold Request is already on hold shelf. Your cancellation request will be handled by the library."

Is there a way that the library is notified that the student has cancelled the filled hold request? Where does that message appear?

Resolution:
The p_cir_06 report includes requests on the hold shelf which have been cancelled by the patron. See attached Word doc.

Note:  hold requests deleted by staff in the GUI are immediately deleted.  (The z37 record is changed to a z37h.)  Thus, staff-deleted hold requests are *not* processed by cir-06.