• Article Type: General
• Product: Aleph
• Product Version: 18.01

Description:
The ILL2 Borrowing and Lending Requests searches using "Words anywhere" or "words from title" are not working on Production.
We received an error:
Remote Service Error (c1011 31) Error parsing find request.

Comparing the Test and Production server xxx0/tab/tab00.eng files showed that Test (where the search is working) has additional lines:
H WIT W-016 00 00 Borrowing/Lending
H WIU W-017 00 00 ILL unit
H WYR W-018 00 00 W-year
H WUR W-019 00 00 W-URL
H WCL W-020 00 00 W-sublibrary
H WFM W-030 00 00 W-format
H WST W-033 00 00 W-status
H WLC W-040 00 00 W-Call no.

When I moved these lines into the table on Production, I no longer receive the parsing error, but receive a message: Remote Service Error (c0862 f-borrow 33) No records match the request.
I receive this error on searches for words known to be in the Request title.

Resolution:
Run p_manage_01 (Rebuild Word Index) using these correct tab00.eng definitions.
This locks ALEPH and must be run when the library is closed.

• Article last edited: 10/8/2013