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    4. ILL request renewal and cancellation in Primo

    ILL request renewal and cancellation in Primo

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Patrons are able to renew and cancel ILL requests in PRIMO but it should be avoided.
    ./xxx50/tab/tab100 has PAT-RENEW-ILL = Y

    Cause:
    Configuration

    Resolution:
    1. Change ./xxx40/tab/tab100 to
    PATRON-RENEW-ILL=N

    PATRON-CANCEL-ILL is only relevant for ISO ILL requests. No change required.

    2. Restart the WWW server

    Additional Information

    PAT-RENEW-ILL - Defines the patron?s ability to renew ILL loans via the Web OPAC?s Library Card - ILL Active and Total Requests and Primo DLF service.

    Y - 'loaned to patron' can be renewed by patron
    N- 'loaned to patron' request cannot be renewed by patron (the Renew button will not be available). The action can be done only by staff user via GUI ILL / Circulation)

    PATRON-CANCEL-ILL is only relevant for ISO ILL requests.
    For regular (non-ILL) Requests the system checks the status to offer patron cancellation.

    The following statuses allow cancellation:
    "NEW" New
    "NEM" New - Staff review
    "WAP" Waiting for Process
    "LOW" Locally owned
    "LOF" Locate failed

    Otherwise the message "Cancellation is not allowed for this ILL request's status." will be displayed.

    Category: ILL

    Subject: Primo - ALEPH


    • Article last edited: 4/2/2014
    View article in the Exlibris Knowledge Center
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      4. Primo - ALEPH
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