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    In Primo, connected to Aleph: "Patron is not permitted to update address information"

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    Patrons cannot update the email address in Primo, the error message is: "Patron is not permitted to update address information". The Primo mapping table "Personal Setting Fields" has been set to include all fields, but the message still appears.

    Update address permission set to "N" in Aleph patron profile.

    Do the following in the Aleph GUI Circ client:

    Click on "Patron" in the bar at the top.
    Select "Patron Profile" from the dropdown.
    Select the profile which applies to this patron
    Change the update address permission to "Y".

    Additional Information

    In the dlf_update_pat_adr program which Aleph calls in response to the Primo request, the Z61-UPDATE-ADDR-PERMISSION value is being consulted.

    The following SQL shows that the $usr_library Z61_UPDATE_ADDR_PERMISSION is set to "N" for all profiles:

    xxx50@ALEPH21> select Z61_UPDATE_ADDR_PERMISSION, count(*) from z61 group by Z61_UPDATE_ADDR_PERMISSION;
    **** Hit return to continue ****

    Z COUNT(*)
    - ----------
    N 184

    Category: System Management (500)

    • Article last edited: 12/6/2014