Description

Certain staff, placing holds via GUI Circ, get a popup with the following message: "Patron does not have permission to Recall item." 
It doesn't actually block - the hold request is placed when the popup is closed. 
Other staff *don't* get the message. 

Resolution

Error message 0031 is set by the pc_cir_c0419 program when the call to check_permission for LOAN-MANAGE -- RECALL gets a non-zero return code.... 

CALL "check_permission" USING 
    C0419-LIBRARY 
    " " 
    C0419-USER-NAME 
    C0419-USER-PASSWORD 
    "LOAN-MANAGE " 
    "RECALL " 
    C0419-ERROR-CODE 
END-CALL. 

IF C0419-ERROR-CODE NOT = ZERO 
THEN 
    CALL "add_error" USING 
        BUF-ERROR 
        0031 
    END-CALL 
END-IF. 
 

But, as can be seen in the above, though the message is set, the program doesn't branch anywhere, and continues processing. 
It seems that this message is wrong in pointing to a patron permission. "Loan managemement -- Recall" is a z67 *staff* permission. 
In order to prevent this message from appearing, change the staff member's permission for 5. Circulation --> Loan Management --> Item - Recall to "Allowed". 

• Article last edited: 1-Oct-2017