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    4. Incorrect availability message on Primo

    Incorrect availability message on Primo

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    1. Description
    2. Resolution

     

    • Product: Aleph
    • Product Version: 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

     

    Description

    The availability information in AVA field in Primo is incorrect. Although an item is on loan it says "Available" in Primo. On Primo side the error "User WWW-X denied permission for function 'WWW-X/MAIN' in library xxx01" is displayed. 

    Cause: 
    Missing User rights on Aleph side 

    Resolution

    On Aleph side the rights for X-Server interface for standard user WWW-X are missing and should be added. Example in attached file.

     

     


    • Article last edited: 5-Apr-2016
    View article in the Exlibris Knowledge Center
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