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    Incorrect bill amounts for Lost items

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    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    We are getting notices with incorrect bill amounts. tab34 has:
    Sublibrary ABCDA
    Item status 54
    Patron status ##

    The item should be getting a Lost bill with a:
    $150.00 Billing Fee, $15 Processing Fee and the Item replacement cost from the Item record;
    but the bill is produced with a:
    $30 Billing Fee, $30 Processing Fee and $30 Item replacement cost.

    Resolution:
    The p_cir_51 log has the following lines:

    Load: /tmp/utf_files/exlibris/aleph/u18_1/abc50/tab/tab34
    Warning: Max # lines (200) reached.

    The maximum number of lines in tab34 is 200.

    The tab34 header will be updated to indicate this.

    (Note: This item was processed by p_cir_51, but the same could happen in GUI Circ.)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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