Item records retrieved by non-alphanumeric characters
- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Symptoms
An item displays by searching for something other than a standard barcode or call number.
Entering a character (e.g. semicolon) into the barcode search retrives a valid item record.
Defect Status
Unknown
Replication Steps
1. In Aleph's GUI Circulation module, a comma (or other non-alphanumeric character - e.g., a semicolon), is entered into the Item Bar near the top of the screen, and "Enter" is clicked.
2. A valid item record is retrieved, with its information displaying in the Item tab.
3. Any investigation of the record does not explain why that particular non-alphanumeric character retrieves that particular item record, every time.
Workaround
This has been a known issue since Aleph version 20.
This article is intended only to identify this issue.
It is recommended to only enter standard searches in the Item Bar.
Additional Info / Related Articles
If nothing else occurs except item retrieval, this is as expected.
However, it is possible that another activity is initiated, e.g., a transit slip is created for the item.
If this is the case, see article "Transit slips created for items when non-alphanumeric characters are entered in Item Bar in GUI" for correcting this issue.
- Article last edited: 02-Mar-2016