Skip to main content
ExLibris
  • Subscribe by RSS
    • Back
    Aleph
    Ex Libris Knowledge Center

    Acquisitions GUI client crashes when trying to display Encumbrances for an Order record

    1. Last updated
    2. Save as PDF

     

    • Product: Aleph
    • Product Version: 20, 21, 22, 23
    • Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

    Problem:

    The Acquisitions GUI client crashes when trying to display Encumbrances for an Order record. This is done by clicking the [E] Encumbrance link on tab 1 of the Order List display.

     

    Cause:

    The Order has more Encumbrance (z601) records than the Acquisitions client can handle. A buffer overflow problem causes the Acquisitions client to close. The client can only manage approximately 306 Encumbrance records. This order has 336. A similar problem may occur with Invoice (z601) records.

     

    Resolution:

    The problem has been resolved by limiting the number of Encumbrance records being sent to the Acquisitions client:

    v22. fr #532

    v23. fr #218

     

     

     

    • Article last edited: 15-Nov-2016