What produces "hold-request-filled" / "item-available" letters?
- Product: Aleph
- Product Version: 20, 21, 22, 23
- Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care
Description
What produces "hold-request-filled" / "item-available" letters? Are ue_06 and/or the cir-12 Service involved?
Resolution
The ue_06 request daemon and the cir-12 ("Call Slips for Requests") Service only produce call slips and request-not-available letters, they don't produce request-available letters.
As described in the z37.pdf document, z37_status "S" indicates: "Hold Shelf - Request has been trapped, patron has been notified that the requested material is ready to be picked up."
The program which sends "item-available" letters and sets the z37_status to "S" is the execute_hold_request program.
The two programs which call execute_hold_request are b_cir_06_d and pc_cir_c0429. b_cir_06_d is part of the cir-06 ("Hold Shelf Report") batch Service. pc_cir_c0429 is the "Create a Hold Request Filled Letter and Loan Item if Delivery" online program.
(cir-06 "enables you to identify items that have been on the hold shelf for a particular number of days, and to print a letter to the patron informing him that the item is no longer being held for him." And to send an item-available notice to the next patron in the queue. It does not send a letter to the original requester; only pc_cir_c0429 does that.)