Message "... because no records were selected" occurs when records *have been* selected
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
If all records in the OPAC result set are checked, it works. But if only certain records are checked,
1. the "Add to E-shelf" option gets the message:
Cannot "Add to My e-Shelf" because no records were selected.
2. the "Save or E-mail" option gets:
Cannot "Save/Mail" because no records were selected.
3. In the www_server log, instead of including the session ID, like this:
request: "/F/U4148TU9EC989GVL58MJJVAX7SQGM1T5IUEH3GBGE6JEKLFY9F-01071?func=short-select-single
[or ?func=myshelf-select]
the request has "undefined":
request: "/F/undefined?func=short-select-single [or ?func=myshelf-select]
Cause:
If $alephe_tab/tab100 has PDS-AWARE=Y, PDS is supposed to populate the ALEPH-SESSION-ID -- but PDS was not properly set up.
Resolution:
As a test, set $alephe_tab/tab100 PDS-AWARE=N and restart the www_server and Apache.
If that works, check the PDS configuration.
Additional Information
See also, Article 000018201 ("Selected Records Won't Stay Selected in the Web OPAC")
Category: System Management (500)