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    4. Message "... because no records were selected" occurs when records *have been* selected

    Message "... because no records were selected" occurs when records *have been* selected

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    If all records in the OPAC result set are checked, it works. But if only certain records are checked,

    1. the "Add to E-shelf" option gets the message:

    Cannot "Add to My e-Shelf" because no records were selected.

    2. the "Save or E-mail" option gets:

    Cannot "Save/Mail" because no records were selected.

    3. In the www_server log, instead of including the session ID, like this:

    request: "/F/U4148TU9EC989GVL58MJJVAX7SQGM1T5IUEH3GBGE6JEKLFY9F-01071?func=short-select-single
    [or ?func=myshelf-select]

    the request has "undefined":

    request: "/F/undefined?func=short-select-single [or ?func=myshelf-select]

    Cause:
    If $alephe_tab/tab100 has PDS-AWARE=Y, PDS is supposed to populate the ALEPH-SESSION-ID -- but PDS was not properly set up.

    Resolution:
    As a test, set $alephe_tab/tab100 PDS-AWARE=N and restart the www_server and Apache.

    If that works, check the PDS configuration.

    Additional Information

    See also, Article 000018201 ("Selected Records Won't Stay Selected in the Web OPAC")

    Category: System Management (500)


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