Message "... because no records were selected" occurs when records *have been* selected

• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
If all records in the OPAC result set are checked, it works. But if only certain records are checked,

1. the "Add to E-shelf" option gets the message:

Cannot "Add to My e-Shelf" because no records were selected.

2. the "Save or E-mail" option gets:

Cannot "Save/Mail" because no records were selected.

3. In the www_server log, instead of including the session ID, like this:

request: "/F/U4148TU9EC989GVL58MJJVAX7SQGM1T5IUEH3GBGE6JEKLFY9F-01071?func=short-select-single
[or ?func=myshelf-select]

the request has "undefined":

request: "/F/undefined?func=short-select-single [or ?func=myshelf-select]

Cause:
If $alephe_tab/tab100 has PDS-AWARE=Y, PDS is supposed to populate the ALEPH-SESSION-ID -- but PDS was not properly set up.

Resolution:
As a test, set $alephe_tab/tab100 PDS-AWARE=N and restart the www_server and Apache.

If that works, check the PDS configuration.