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    Missing item shows "There are no items to display for this location" in Primo

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    An Aleph location with a single item -- which is missing -- displays in Primo with the message "There are no items to display for this location". (The item has z30_item_process_status "MI".)

    Cause:
    See Resolution.

    Resolution:
    In order to show that the item exists and is Missing....

    1. Add "MI" to the "AVA=" parameter of the Primo tab_expand entry (the entry whose label is specified in tab_publish, column 4). This is described in Article 000004662 ("Aleph expand_doc_bib_avail parameters").

    2. Change the tab15.lng the "MI" item-process-status entry, column 10, to "Y" ("Display in OPAC") .

    3. Restart the www_server and jboss (the "WEB Services Server").

    Thus, rather than having the mistaken impression that there are no items for this title, the patron will understand that there *is* an item, but it's currently missing.

    • Article last edited: 2/27/2015