Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Multiple Fines Incurred for a Single (Web) Renewal

    Multiple Fines Incurred for a Single (Web) Renewal

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    We recently had a student renew some equipment through the Web. For reasons that I cannot explain, looking at the Circulation log, the renewal appears to be duplicated (-- as are the fines.)

    Resolution:
    [From Jerry:]

    I note that the z35_timestamps on the two different type "62" (web renewal) transactions are differerent:

    abc50@ALEPH171> select z35_time_stamp, z35_event_type from z35 where z35_id = '0000154802' and z35_rec_key = '002106878' and z35_item_sequence = '000050' order by z35_time_stamp;
    **** Hit return to continue ****

    Z35_TIME_STAMP Z3
    ---------------------- --
    20081027 23 27 2285857174 50
    20081028 23 13 3453533051 62
    20081030 01 11 2008089182 62 <-----
    20081030 01 11 2008089196 62 <-----
    20081030 16 31 5517170773 61

    61 = Return transaction
    62 = Loan renew transaction (Web renewal)

    This indicates that it is almost certainly not the case that the program duplicated the transaction. It seems it may be the result of the user hitting Enter twice(?) The result of this should *not* be a second renewal for the original date (with a fine created for the 2nd renewal too) but rather the 2nd renewal should have *no* fine (and no change to the due date).

    Are you continuing to see cases like this? If so, are you able to reproduce it?

    [From site:] I am not aware of any additional incidents of this type since I submitted this support incident,...

    If other sites see this problem, please let me know: jerry.specht@exlibrisgroup.com .


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Multiple entries in util a/17/14 for v19 z30_id12 and z30_id13
      • Multiple instances of p_manage_37?
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved