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    4. New PC gets "This station (IP address) cannot loan items belonging to ..."

    New PC gets "This station (IP address) cannot loan items belonging to ..."

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    A new PC at the Circ desk gets the following message when trying to check out items:

    "This station (IP address) cannot loan items belonging to yyyyy ..." <where "yyyyy" is the sublibrary the item belongs to> .

    Cause:
    The PC which this one was replacing had a workstation ID set -- with a corresponding entry in the xxx50 tab_attr_sub_library table.

    Resolution:
    Using the "Set Workstation Identifier" function (found under the key icon at the bottom right of the screen) add the desired Workstation Identifier.

    Additional Information

    Article 000021369 (KB 16384-67025) {"Diagnosing "This station (IP address) cannot loan items belonging to..." message} https://exlibrisgroup.my.salesforce.com/kA1600000004Do0?srPos=0&srKp=ka1 describes how to diagnose this problem.

    Article 000020225 (KB 16384-49281) ("Accessing server via GUI without use of IP address") https://exlibrisgroup.my.salesforce.com/kA46000000004gb?srPos=2&srKp=ka4 describes how to set the workstation ID.

    The Aleph table which controls this is the./xxx50/tab/tab_attr_sub_library. tab_attr_sub_library can contain ip addresses and/or workstation ID's. In the case of xxx50, it has workstation ID's:

    XXX-ALL
    XXX-VDRC
    XXX-VOLU
    XXX-WERC
    XXX-READ

    If this PC is one of the above, the workstation ID can be specified by right-clicking on the skeleton key on the lower right and selecting "Set Workstation Identifier".

    If the desired ID is not already included in the ./xxx50/tab/tab_attr_sub_library, it can be set as described above, and added to the xxx50 tab_attr_sub_library .

    Typically, workstation ID's are used in cases where DHCP (Dynamic Host Configuration Protocol) is being used, and IP-addresses are not fixed and are subject to change.


    • Article last edited: 11/20/2013
    View article in the Exlibris Knowledge Center
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      4. Type:General
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