• Product: Aleph
• Product Version: 20, 21, 22, 23
• Relevant for Installation Type: Dedicated-Direct, Direct, Local, Total Care

Problem Symptoms:
New SSL Certificates have been placed in the ./alephe/apache/SSLconf/conf, and ssl.conf file in ./alephe/apache/conf was updated. However, after restarting the apache server, the new certificates were not picked up.

Cause:
Apache was not restarted properly. Full restart is needed (apachectl stop and apachectl_auto)

Resolution:
Fully stop the apache server by "apachectl stop" and start by "apachectl start" or apachectl_auto.

• Article last edited: 15-May-2016