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    4. New functionality "Hold Request Refusal" not working

    New functionality "Hold Request Refusal" not working

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    • Article Type: Q&A
    • Product: Aleph
    • Product Version: 22

    Question

    The new functionality "Hold Request Refusal" is not working, the "Refusal" button is not displayed. Why? Is there anything missing in the setup?

    Answer

    The page where the "Refusal" button is available is only appearing when there is more than 1 request for a record. Please see attached file for an example.

    Additional Information

    Required configuration for this functionality can be found in "Aleph 22 Syslib Guide - Circulation", chapter 11.17. Requests Refusal

    Attachment

    Attached file

    Category: Circulation/ALEPH

    Subject: ALEPH - 500


    • Article last edited: 6/26/2014
    View article in the Exlibris Knowledge Center
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