• Article Type: General
• Product: Aleph
• Product Version: 16.02

Description:
This morning Ex Libris ran imp_demo_libraries to load the USM DEMO database, after which, our web OPAC is not returning the results.

(When we do Find or Browse, there is no error message, either to the user or in the www_server log, but the Search screen redisplays with no results and with the Search box blank.)

Searching in the GUI is fine.

We restarted the www server a couple of times but it is still not working.

Resolution:
This is similar to KB 8192-1433.... Apparently one of the clear_vir01 tables or indexes was not re-initialized properly. Running clear_vir01 --from the command line, so we could see any errors -- corrected the problem.

This is the command used:

csh -f $aleph_proc/clear_vir01 VIR01 > & $alephe_scratch/clear_vir01.yymm.log &