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    OPAC request results in error

    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    Trying to request a title in Opac leads to error "Error in date from" and $LOGDIR/www_server Log shows:

    Execution error : file '/exlibris/aleph/a21_5/aleph/exe/set_find_m.gnt'
    error code: 114, pc=0, call=1, seg=0
    114 Attempt to access item beyond bounds of memory (Signal 11)

    Cause:
    Upgrade Express not completed

    Resolution:
    On Aleph 21 server at least html file /exlibris/aleph/u21_5/alephe/www_f_lng/item-hold-request-details is still in format of Aleph 20.

    In Upgrade Express 20.01 to 21.01 User Guide (Ex Libris Documentation Center > Aleph > Technical Documentation > Upgrade Express > Version 20.01 to 21.01) on page 44 ff you' find "Mandatory Changes" which must be performed.

    Category: Web OPAC


    • Article last edited: 6/15/2015