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    Only "ALEPH" displays in the Local Patron Information list -- utf_files problem

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    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    In version 18 the "Local Patron Information" library list, which displays when we select "Local Patron Information" from the Navigation tree on the left, has "ALEPH" as the only choice.

    We also sometimes get a c0404 error ("Unable to find Local Patron Information").

    We have ABC50 z305 records which were converted from v16, but it seems the system can't find them.

    Resolution:
    This problem is a variation on KB 8192-10591. The difference in this case was that the problem was not the $alephe_tab/tab_sub_library.eng per se, but the utf_files version of the file....

    The $aleph_utf/utf_files/exlibris/aleph/u18_1/alephe/tab/tab_sub_library.eng (dated Nov 9, 2007) had no entry for ABC50.

    Since this file was more recent than the $alephe_tab/tab_sub_library.eng -- whose timestamp was Oct 24, 2007 --, the $utf_files version stayed as it had been.

    I ran util x/7 and the correct Local library information is now displayed.

    • Article last edited: 10/8/2013