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    4. Patron's record not found" error message - ILL lending requests

    Patron's record not found" error message - ILL lending requests

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    1. Additional Information
    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Problem Symptoms:
    * Problems creating Lending requests in the ILL module.
    * When creating a New Lending request error message "Patron's record not found" is displayed
    * Patron records and the ILL Partners & Potential Suppliers are setup as specified in the manual.

    Cause:
    Configuration of ADM-ILL-PREFIX in ./xxx50/tab/tab100

    Resolution:
    Adjust ./xxx50/tab/tab100 value ADM-ILL-PREFIX.

    Additional Information

    From table header of ./xxx50/tab/tab100
    !# ADM-ILL-PREFIX
    !# Values:Y N Default: Y
    !# Type: Text; Max Length: 01
    !# tab100 of library: Yes; tab100_<server_type>: No.
    !
    ! This flag directs the system for the method in which the patrons for the
    ! ILL partners are detected.
    ! For multi ADM environment that has defined in $alephe_tab/tab100
    ! USER-SHARING = "N"; set ADM-ILL-PREFIX to "Y". Note that if
    ! ADM-ILL-PREFIX is "Y" then ILL Vendor codes must be restricted to
    ! no more than 14 characters.
    ! For single ADM environment that has defined in $alephe_tab/tab100
    ! USER-SHARING = "N"; set ADM-ILL-PREFIX to "N"
    ! In case your system set to USER-SHARING = "Y"; ADM-ILL-PREFIX flag is
    ! not relevant.

    Category: ILL2 (500)

    Subject: Lending Request (500)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
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      • Patron's cash total shows balance of zero for amounts exceeding $999,999.99
      • Patrons are able to place more than one hold request on the same title
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    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18.01
      2. contype:kba
      3. ILL2 (500)
      4. Lending Request (500)
      5. Prod:Aleph
      6. Type:General
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