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    Patrons are able to place more than one hold request on the same title

    • Article Type: General
    • Product: Aleph
    • Product Version: 21

    Problem Symptoms:
    * patrons are able to place more than one hold request on the same title even though the items have the same statuses and return dates.

    Cause:
    table ./xxx50/tab15.lng, col. 11 has 'Y'

    Resolution:
    ./xxx50/tab/tab15.lng has 'Y' in col. 11 of item status 50. This means, that the system will not expand hold requests to other 'like copies' but only request the specific item.

    ! 1 2 3 4 5 6 7 8 9 1 1 1 1 1 1 1 1
    ! 0 1 2 3 4 5 6 7
    !!!!!-!!-!!-!-!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!-!-!-!-!-!-!-!-!-!-!!-!-!
    15C 50 ## L 7 Days Y Y Y N Y Y N Y N N

    ! COL 11. 1; ALPHA {Y,N}, UPPER; ;
    ! Specific item;
    ! if this column is set to Y, the request will be for
    ! the specific item, not another like copy,
    ! regardless of whether the request is initiated from
    ! the Web OPAC or from the GUI;

    Additional Information

    Holds without this expand to like copies can be identified in the record having z37_expand ....................N

    Category: Circulation (500)

    Subject: Hold requests (500)


    • Article last edited: 10/8/2013
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