Patron Does Not have permission to place a hold request 1110"
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
The following message occurs when a particular patron tries to place a hold: "Patron Does Not have permission to place a hold request 1110".
Cause:
z305_hold_permission set to "N" and ./xxx50/tab/tab_hold_request/check_hold_request_d specified.
Resolution:
1. In GUI Circ, set the patron's z305_hold_permission to "Y"; or
2. eliminate the check_hold_request_d line from ./xxx50/tab/tab_hold_request for "POST" (OPAC) or "CIRC" (GUI Circ).
Additional Information
The following SQL can be used to check how many patrons of a particular status ("nn") have their Z305_HOLD_PERMISSION set to "N":
SQL> select Z305_HOLD_PERMISSION, count(*) from z305 where z305_BOR_STATUS = 'nn' group by Z305_HOLD_PERMISSION;
To make sure that any new patrons created with status nn have Z305_HOLD_PERMISSION "Y", change the default -- in column 8 of the xxx50 tab31 -- to "Y".
Category: Circulation (500)
Subject: Hold requests (500)
- Article last edited: 10/8/2013