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    Patron Does Not have permission to place a hold request 1110"

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    The following message occurs when a particular patron tries to place a hold: "Patron Does Not have permission to place a hold request 1110".

    z305_hold_permission set to "N" and ./xxx50/tab/tab_hold_request/check_hold_request_d specified.

    1. In GUI Circ, set the patron's z305_hold_permission to "Y"; or
    2. eliminate the check_hold_request_d line from ./xxx50/tab/tab_hold_request for "POST" (OPAC) or "CIRC" (GUI Circ).

    Additional Information

    The following SQL can be used to check how many patrons of a particular status ("nn") have their Z305_HOLD_PERMISSION set to "N":

    SQL> select Z305_HOLD_PERMISSION, count(*) from z305 where z305_BOR_STATUS = 'nn' group by Z305_HOLD_PERMISSION;

    To make sure that any new patrons created with status nn have Z305_HOLD_PERMISSION "Y", change the default -- in column 8 of the xxx50 tab31 -- to "Y".

    Category: Circulation (500)

    Subject: Hold requests (500)

    • Article last edited: 10/8/2013