- Article Type: General
- Product: Aleph
- Product Version: 22
* After upgrading a PC to Java 8 (Java Virtual Machine 1.8) Aleph printouts dont work anymore.
Instead there is this error message
Error: Registry key 'Software\JavaSoft\Java Runtime Environment'\CurrentVersion'
has value '1.8', but '1.7' is required.
Error: could not find java.dll
Error: Could not find Java SE Runtime Environment.
Caused by a Java problem: Java upgrade did not worked correctly but the PC has a mixture of Java 7 and 8 files as uninstalling the Java 7 files did not work correctly.
(See also discussion here: http://stackoverflow.com/questions/15277496/registry-key-has-value-1-7-but-1-6-is-required-java-1-7-is-installed).
Follow these instructions to delete the outdated Java version 7 from the PC: https://java.com/en/download/help/uninstall_java.xml
Another option is to delete java.exe, javaw.exe and javaws.exe present in Windows/System32 manually on the affected PCs.
- Article last edited: 11/4/2014