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    Ex Libris Knowledge Center

    Problem with displaying search results in Z39.50 databases, error message "Z39.50 gate not running"

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    • Article Type: General
    • Product: Aleph
    • Product Version: 22

    Problem Symptoms:
    Records in GUI are not displayed after Z39.50 search but instead you see error message "Z39.50 gate not running" although the gate is correctly setup.

    Cause:
    Clear_vir01 was not running

    Resolution:
    Check whether the problem will be solved by running clear_vir01 (see also KCS article 4645). In the article you can see that it is recommended to run clear_vir01 at least weekly.

    Category: Z39.50 (500) - ALEPH

    Subject: ALEPH - 500

    • Article last edited: 6/6/2014