• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
One employee is trying to register as a new user in Opac but when she fills in the form an error message is displayed: "You are already registered. Please, register again or use a different ID".
The registered ID 29725 can't be found in circulation module.

Cause:
Double ID number

Resolution:
User number 29725 is already registered for ADM library xxx50. Therefore you can't assign the number again as for all ADMs the number is stored in one user library xxx00.

Category: Web OPAC (500) - ALEPH

Subject: User info (500) - ALEPH

• Article last edited: 2/14/2014