Remote Service Error (c0467 create 63) when placing an advanced booking
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
* set up advanced booking for 24 hour time periods for item statuses 03, starting from 11:00 until 11:00 the next day
* create a booking request
* if you try to place an additional request starting at the end time of the previous request, the following error appears:
"Remote Service Error (c0467 create 63) Failed to reallocate interfering booking"
Example of ./xxx50/tab/tab43
P ABSL# 03 20121220 00 1100 01 1100
01 1100 02 1100
02 1100 03 1100
03 1100 04 1100
04 1100 05 1100
05 1100 06 1100
06 1100 07 1100
./xxx50/tab/tab_booking
! 1 2 3 4 5 6 7 8 9
!!!!!-!!-!!!!!-!!!!-!!!!-!!!!-!!!!-!!!!-!!!!
##SL# ## ##### H000 M030 M030 H000 W002 M030
Cause:
The effective end time of the request includes also the tail time (col. 5, tab_booking) causing overlapping time slots.
Resolution:
* Configure ./xxx50/tab/tab43, starting slots at 11:30 instead of 11:00
Corrected example
P ABSL# 03 20121220 00 1130 01 1100
01 1130 02 1100
02 1130 03 1100
03 1130 04 1100
04 1130 05 1100
05 1130 06 1100
Additional Information
UTIL F/4 in xxx50 library for z37 shows the effective end time of the booking which is
z37_booking_orig_end_time + z37_tail_time (M030 = 30 minutes) = z37_effective_end_time
02 z37_booking_end_time
03 booking_end_date ............20120910
03 booking_end_hour ............1600
02 z37_booking_orig_start_time ...201209101200
02 z37_booking_orig_end_time .....201209101600 <<< original end time
02 z37_release_time ..............M030
02 z37_delivery_time .............
02 z37_head_time .................H000
02 z37_tail_time .................M030 <<< tail time = 30 minutes
02 z37_delivery_sub_location .....
02 z37_return_location ...........
02 z37_return_sub_location .......
02 z37_delivery_method ...........
02 z37_effective_start_time ......201209101200
02 z37_effective_end_time ........201209101630 <<< effective end time = 16:30
Category: Circulation (500)
Subject: Advance booking (500)
- Article last edited: 10/8/2013