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    Remote Service Error (c0467 create 63) when placing an advanced booking

    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    * set up advanced booking for 24 hour time periods for item statuses 03, starting from 11:00 until 11:00 the next day
    * create a booking request
    * if you try to place an additional request starting at the end time of the previous request, the following error appears:
    "Remote Service Error (c0467 create 63) Failed to reallocate interfering booking"

    Example of ./xxx50/tab/tab43

    P ABSL# 03 20121220 00 1100 01 1100
    01 1100 02 1100
    02 1100 03 1100
    03 1100 04 1100
    04 1100 05 1100
    05 1100 06 1100
    06 1100 07 1100

    ./xxx50/tab/tab_booking
    ! 1 2 3 4 5 6 7 8 9
    !!!!!-!!-!!!!!-!!!!-!!!!-!!!!-!!!!-!!!!-!!!!
    ##SL# ## ##### H000 M030 M030 H000 W002 M030

    Cause:
    The effective end time of the request includes also the tail time (col. 5, tab_booking) causing overlapping time slots.

    Resolution:
    * Configure ./xxx50/tab/tab43, starting slots at 11:30 instead of 11:00

    Corrected example
    P ABSL# 03 20121220 00 1130 01 1100
    01 1130 02 1100
    02 1130 03 1100
    03 1130 04 1100
    04 1130 05 1100
    05 1130 06 1100

    Additional Information

    UTIL F/4 in xxx50 library for z37 shows the effective end time of the booking which is
    z37_booking_orig_end_time + z37_tail_time (M030 = 30 minutes) = z37_effective_end_time

    02 z37_booking_end_time
    03 booking_end_date ............20120910
    03 booking_end_hour ............1600
    02 z37_booking_orig_start_time ...201209101200
    02 z37_booking_orig_end_time .....201209101600 <<< original end time
    02 z37_release_time ..............M030
    02 z37_delivery_time .............
    02 z37_head_time .................H000
    02 z37_tail_time .................M030 <<< tail time = 30 minutes
    02 z37_delivery_sub_location .....
    02 z37_return_location ...........
    02 z37_return_sub_location .......
    02 z37_delivery_method ...........
    02 z37_effective_start_time ......201209101200
    02 z37_effective_end_time ........201209101630 <<< effective end time = 16:30

    Category: Circulation (500)

    Subject: Advance booking (500)


    • Article last edited: 10/8/2013