Replacement cost not appearing on patron record or notice
- Article Type: General
- Product: Aleph
- Product Version: 20
Description:
Two items were declared lost (by the system), however no replacement cost appears in the cash transactions - only the notice fee. The items (32899001735627 and 32899001735684) are in item status 16, and, according to LMN50's tab34, this status should charge $27.50.
Tab34 indicates these values:
Col. 8 is Notice Cost, transaction 0042 in tab18.eng - set to $3.50.
Col.10 is Fixed Price, transaction 0041 in tab18.eng - set with a value.
The user is charged for transactions of cols. 8 and 10 (0041 and 0042).
Tab18 has these values:
0040 LMN ## ## N 0 Lost material - Handling
0041 LMN ## ## Y Lost material - Replacement
0042 LMN ## ## Y 3.50 Lost material - Notice
Tab32 has these values:
LMN ## ## 00 006 000 O 0080
LMN ## ## 01 010 000 O 0081
LMN ## ## 02 012 000 L 0041
Resolution:
The following is the relevant line in tab34:
LMN 16 09 # # # ##### 3.50 27.50
Comparing this line to the usm50 tab34, I see that the usm50 has "#####" in column 6, while the lve50 tab34 has "# ".
Column 6 is the Collection code. By having "# ", you are saying that the first character in the Collection code can be anything, but the 2nd-5th characters must be blank. Therefore, no match is occurring.
This should to be changed to "#####" and the pc_server restarted.
- Article last edited: 10/8/2013