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    4. SIP2 server doesn’t recognize the borrower id

    SIP2 server doesn’t recognize the borrower id

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    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Problem Symptoms:
    * Self check device is not recognizing the borrower id and the barcode of the return.

    Cause:
    The SIP2 server is launched from a wrong ADM library.

    Resolution:
    1. dlib xxx50
    2. Kill the running SC server process with util w/2/7/3 specifying the port number.
    3. Restart SIP2 server with util w/3/7/4 specifying the port number.
    4. Check the log in $data_scratch

    Category: Circulation (500)

    Subject: Self check (500)


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • SIP2 server does not process message 63 (Patron Information Request)
      • SIP2 Server Fails to Acknowledge Self-Check Machine
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      4. Prod:Aleph
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      6. Type:General
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