SIP2 server doesn’t recognize the borrower id
- Article Type: General
- Product: Aleph
- Product Version: 20
Problem Symptoms:
* Self check device is not recognizing the borrower id and the barcode of the return.
Cause:
The SIP2 server is launched from a wrong ADM library.
Resolution:
1. dlib xxx50
2. Kill the running SC server process with util w/2/7/3 specifying the port number.
3. Restart SIP2 server with util w/3/7/4 specifying the port number.
4. Check the log in $data_scratch
Category: Circulation (500)
Subject: Self check (500)
- Article last edited: 10/8/2013