Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Searches time out; after one minute: "The page cannot be displayed."

    Searches time out; after one minute: "The page cannot be displayed."

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 18

    Problem Symptoms:
    All Web OPAC searches, except system-number searches -- and possibly Direct-index searches-- time out.
    After about a minute, "The page cannot be displayed" appears
    In the GUI search, the error message is: "SERVER FAILED TO EXECUTE REQUEST AFTER 60 SECONDS."

    The $alephe_scratch/XXX01_p_manage_27.log (manage-27 Update Sort Index) shows the following errors:
    Fri Jun 22 19:06:57 CDT 2009 Creating Index z101_id ...
    Fri Jun 22 19:09:40 CDT 2009 Error : Only 0 indexes out of 1 for table z101 were created
    Fri Jun 22 19:09:40 CDT 2009 Error : index list for index creation was 'z101_id'
    Fri Jun 22 19:09:40 CDT 2009 Error : Please check logs /exlibris/aleph/u18_1/xxx01/scratch/create_ora_tables_z101_id*.log

    An attempt to use util a/17/2 to build the z101_id (z101 Brief Records) failed because of duplicates.

    Cause:
    There were duplicates in the sort index.

    Resolution:
    Use util a/17/18 to delete the duplicates and build the z101_id.

    Category: Web OPAC

    Subject: Search


    • Article last edited: 11/20/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • searches through PC server and WWW server return slightly different results
      • Searches/results for another user appear in OPAC
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 18
      2. contype:kba
      3. Prod:Aleph
      4. search
      5. Type:General
      6. Web OPAC
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved