• Article Type: General
• Product: Aleph

Description:
A search query entered by one Web user appears on another user's screen; all Web users seem to be sharing the same, single session. The www_server log shows this:

Oracle error: io_z63_write
ORA-00001: unique constraint (VIR01.Z63_ID) violated
WRITE ERROR X1BVFCNSMJBY7MAYX9HKVK4XG2275GLGGT1

And "X1BVFCNSMJBY7MAYX9HKVK4XG2275GLGGT1" is the only session ID which appears anywhere in the www_server log.

Resolution:
This problem was due to the fact that the vir01 z52 (and the vir01 util g/2 "session-id" parameter) did not exist.

clear_vir01 reinitializes the vir01 z52. The previous night’s clear_vir01 log showed that that step was failing.

See KB 5711 for how to handle.