Self Service via SIP2 not connecting

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Article Type: General
Product: Aleph
Product Version: 20

Problem Symptoms:
* no connection to SIP2 server possible
* Log file contains error:
No Application Server License available at COBDIR location:
/exlibris/product/cobol5
5 system and 0 user license installed 5 in use
A summary of all installed licenses can be found by running Apptrack

Cause:
COBOL runtime license is not installed

Resolution:
* To reinstall the COBOL runtime license please contact your Ex Libris Support Team

Additional Information

aleph@server(a20_1) XXX01> echo $COBDIR /exlibris/aleph/a20_1/product/local/cobol Expected directory: /exlibris/product/cobol5

Article last edited: 10/8/2013