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Ex Libris Knowledge Center

Send Hold Request Slip to Printer and Hold Request Letter via Email

  • Article Type: Q&A
  • Product: Aleph
  • Product Version: 20
  • Relevant for Installation Type: Dedicated-Direct; Direct; Local; Total Care


When an item is checked in and there is a hold on the item a hold-request-letter is supposed to be emailed to the patron. What is happening is that the hold-request-slip is being emailed instead / also. We want the hold request letter to go to the patron and the hold request slip to go to the printer.


See attached document.

Additional Information

printing, hold-request-letter,hold-request-slip, trn files


Attached file

Category: Printing

  • Article last edited: 7/5/2015