• Article Type: General
• Product: Aleph
• Product Version: 16.02

Description:
Trying to input serials patterns we get the following error message on our production server
"remote service error (c0324 21)
Unable to generate schedule from provided pattern/level-x"

Resolution:
If this problem happens with *all* patterns:
There are two control tables (tab_pattern_func and tab_pattern_norm) which are used to generate items based on serial prediction patterns. They reside in the $aleph_dev/aleph/tab directory under the a-tree. These tables were missing from your server.

If the problem occurred with just certain patterns:
Make sure they had subfield 9 - "link to relevant subscription copy" in the 853X. Once they added the subscription copy number to the 853X, they no longer got this message