• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
The server time is incorrect. Even after rebooting the server it is still incorrect.

Cause:
The /etc/localtime which should be a symbolic link to ____ was not a symbolic link but, instead, had the wrong local time coded in it.

Resolution:
Temporary solution (not requiring reboot of server): use ntpdate command to correct. See Additional Information below for example.

Permanent solution:
* If this is an Ex Libris Hosted server, have Cloud Production change /etc/localtime to the proper symbolic link.
* If a non-hosted, local server, ask the systems staff to do the same.