• Article Type: General
• Product: Aleph
• Product Version: 20

Problem Symptoms:
* When typing a name containing a special character (umlaut) in the patron list, no results are displayed.
Example
M?ller - no results
Mueller - finds results
* Searching in Keywords does find the correct name

Cause:
wrong configuration of ./xxx50/tab/path_convert

Resolution:
File /xxx50/tab/path_convert contains the following
$xxx50_dev/xxx50/tab/tab_filing $xxx01_dev/xxx01/tab/tab_filing

File ./xxx01/tab/tab_filing does not contain section 55, relevant to create the correct borrower-name-key.
The correct section is included in file ./xxx50/tab/tab_filing.

Example ./xxx50/tab/tab_filing
55 char_conv BORROWER-NAME-KEY
55 to_lower
55 pack_spaces

1. Remove line starting with $xxx50_dev/xxx50/tab/tab_filing from ./xxx50/tab/path_convert to activate file ./xxx50/tab/tab_filing
2. Restart PC Server
3. Run service Creating Filing Keys for Names (manage-64) for table Z303
4. Run service Build patron indexes (cir-25)

NOTE: take care, that you do not use option "Delete all" in service manage-64, this will delete all filing keys (for table Z70 (vendor), Z700 (ILL supplier name), Z308 (Patron ID encryption) and Z108 (Course name)

Category: Circulation (500)

Subject: Patrons

• Article last edited: 10/8/2013