• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
After changing the Production WebOPAC port from 8992 to 80, our internal staff can access the OPAC (http://www.abc.edu/F) OK, but outside patrons always get the message:

The connection has timed out. The server at www.abc.edu is taking too long to respond.

Trying "http://www.abc.edu:80/F" gives them the same result.

Resolution:
This was a firewall issue. Opening port 80 for this server corrected the problem.

• Article last edited: 10/8/2013