Title request allowed on available item -- despite Z305_HOLD_ON_SHELF = N

• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
In ABC50 we have tab15.eng, col. 8, set to "Y" (allow holds; but allow them on available items only if the Local Patron "Allow hold on available item" privilege is set to Y).

The system allowed patron ABC500010 to place a hold on item 007556519-20 despite the fact that patron ABC500010 has "Allow hold on available item" (Z305_HOLD_ON_SHELF) set to N.

Resolution:
I note (in the z37h) that the hold placed by patron ABC500010 on item 007556519-20 was a title hold:
z37h_request_type ..............T

Looking at the sys50 tab_hold_request, I find that there are no TITLE-REQ (or HL-GRP) lines. It seems to me that there *should* be.

Please create TITLE-REQ entries with the check_hold_request checks that you want to be in effect.

From the tab_hold_request header:
! g : z305 hold-on-shelf (item availability)

Please be sure that this line is included:
TITLE-REQ check_hold_request_g

Then restart the pc_server and test.

If you find that the problem still exists, then please add the same check_hold_request checks under the HL-GRP label. (It's unclear to me just when HL-GRP is referenced vs. TITLE-REQ; please start with the checks under just TITLE-REQ.)

[From site:]
Adding this line:
TITLE-REQ check_hold_request_g
corrected the problem.

• Article last edited: 10/8/2013