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    Trouble searching by barcode and retrieving items in a multi-adm

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    Two problems with searching by bar code in the cataloging module.

    1. In the v18 Item Bar search in the cataloging module, I select the barcode search and enter a barcode that I know exists - but I get a “Remote Service Error (c0174 by-barcode 21) – Item does not exist”“.
    I can get to the item other ways, but not by using this option.

    2. From the “SHOW” screen, after doing a search, when I click on the “item” button, I get a blank item page.
    If I go to cataloging I can get to the item record, e.g., by clicking on the item in the navigation window.

    Resolution:
    Please see attached document for explanation.


    • Article last edited: 10/8/2013