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    4. Troubleshoot Aleph Down System

    Troubleshoot Aleph Down System

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    1. Additional Information
    2. Attachment
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Desired Outcome Goal:
    Flowchart for troubleshooting a down system.

    Procedure:
    See the attached "Aleph Down-System Troubleshooting" document.

    Additional Information

    Our /exlibris file system keeps filling up. How can we tell what's causing this?
    Library not accessible" in GUI and "Requested library is unavailable" in Web
    License limit exceeded" in GUI due to z65_id problems.
    Searches redisplays Initial OPAC screen; no results
    Can't log into Web, "unique constraint (VIR01.Z63_ID) violated" *MASTER RECORD*
    The requested base/library is not accessible now" on ALL bases
    GUI client gets "Failed to connect to host" logging in
    License limit exceeded or System is overloaded **MASTER RECORD**
    *Master record for search problems resulting from clear_vir01 problems*
    Searches/results for another user appear in OPAC
    Batch jobs don't run
    Batch queue not processing jobs; aleph_shutdown stalls shutting down batch que
     

    Attachment

    Attached file

    Category: System Management (500)


    • Article last edited: 12/10/2014
    View article in the Exlibris Knowledge Center
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