Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Unable to create new user profiles; 9844 error

    Unable to create new user profiles; 9844 error

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 16.02

    Description:
    After applying the October 2006 16.02 Service Pack, we get a 9844 error in trying to create a new user profile .

    Resolution:
    16.02 rep_change 1442 is involved in this. You have two choices,

    1) Leave the CHECK-UNIQUE-NAME-BIRTH set to "Y" -- which will require that the user names be unique -- and add the

    9844 L A patron with the same name and birth date is already in the system.

    line to the ./alephe/error_eng/www_f_heading as instructed in the rep_change. Or

    2) Change the CHECK-UNIQUE-NAME-BIRTH to "N".


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Unable to Create a New GUI User
      • Unable to create title level request. No available items associated with record
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 16.02
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved