Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph

     

    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Unable to contact license manager; error installing service pack ...

    Unable to contact license manager; error installing service pack ...

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 20
    • Relevant for Installation Type: Dedicated-Direct; Direct; Local;

    Problem Symptoms:
    * Service pack installation resulted in errors below:

    Micro Focus LMF - 010: Unable to contact license manager.
    This product has been un able to contact the License Manager.
    Execution of this product has been terminated.
    This product cannot execute without the License Manager. Contact your
    license administrator or refer to the 'Information Messages' chapter of the
    License Management Facility Administrator's Guide.

    cob32: error(s) in compilation:
    /exlibris/aleph/a16_1/alephm/scratch/compile_cbl_files/check_iprou.cbl
    iprou: test_comp check_iprou
    mv: cannot stat `check_iprou.gnt': No such file or directory
    check_compile_c.c
    compile_cc: test_comp check_compile_c
    compile_cc: test_comp check_compile_cc
    compile ora: check_compile_ora.pc

    Pro*C/C++: Release 9.2.0.6.0 - Production on Fri Nov 18 13:22:14 2005

    Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.

    System default option values taken from:
    /exlibris/app/oracle/product/920/precomp/admin/pcscfg.cfg

    compile_cc: test_comp check_compile_ora
    check_compile_pc.pc

    Pro*C/C++: Release 9.2.0.6.0 - Production on Fri Nov 18 13:22:15 2005

    Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.

    System default option values taken from:
    /exlibris/app/oracle/product/920/precomp/admin/pcscfg.cfg

    Critical error: COBOL test program could not be compiled!


    Cause:
    MF License Manager is not started

    Resolution:
    * Restart MF License Manager
    > cd /etc
    > ./mflmrcscript

    You should get a response like "License manager started".  If you don't, then it's not working.  See the article " Unable to contact license manager ".

    Note: the original info said "the preceding requires that you are logged in as root?", but we have found that this is not always the case....

    Category: System management


    • Article last edited: 6/17/2014
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Unable to contact license manager
      • Unable to Create a New GUI User
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 20
      2. contype:kba
      3. Dedicated-Direct
      4. Direct
      5. Local
      6. Prod:Aleph
      7. System management
      8. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved