Unable to contact license manager; error installing service pack ...

• Article Type: General
• Product: Aleph
• Product Version: 20
• Relevant for Installation Type: Dedicated-Direct; Direct; Local;

Problem Symptoms:
* Service pack installation resulted in errors below:

Micro Focus LMF - 010: Unable to contact license manager.
This product has been un able to contact the License Manager.
Execution of this product has been terminated.
This product cannot execute without the License Manager. Contact your
license administrator or refer to the 'Information Messages' chapter of the
License Management Facility Administrator's Guide.

cob32: error(s) in compilation:
/exlibris/aleph/a16_1/alephm/scratch/compile_cbl_files/check_iprou.cbl
iprou: test_comp check_iprou
mv: cannot stat `check_iprou.gnt': No such file or directory
check_compile_c.c
compile_cc: test_comp check_compile_c
compile_cc: test_comp check_compile_cc
compile ora: check_compile_ora.pc

Pro*C/C++: Release 9.2.0.6.0 - Production on Fri Nov 18 13:22:14 2005

Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.

System default option values taken from:
/exlibris/app/oracle/product/920/precomp/admin/pcscfg.cfg

compile_cc: test_comp check_compile_ora
check_compile_pc.pc

Pro*C/C++: Release 9.2.0.6.0 - Production on Fri Nov 18 13:22:15 2005

Copyright (c) 1982, 2002, Oracle Corporation. All rights reserved.

System default option values taken from:
/exlibris/app/oracle/product/920/precomp/admin/pcscfg.cfg

Critical error: COBOL test program could not be compiled!

Cause:
MF License Manager is not started

Resolution:
* Restart MF License Manager
> cd /etc
> ./mflmrcscript

You should get a response like "License manager started".  If you don't, then it's not working.  See the article " Unable to contact license manager ".

Note: the original info said "the preceding requires that you are logged in as root?", but we have found that this is not always the case....

Category: System management

• Article last edited: 6/17/2014