Skip to main content
ExLibris

Knowledge Assistant

BETA
 
  • Subscribe by RSS
  • Back
    Aleph
    Ex Libris Knowledge Center
    1. Search site
      Go back to previous article
      1. Sign in
        • Sign in
        • Forgot password
    1. Home
    2. Aleph
    3. Knowledge Articles
    4. Unable to display pane on ILL request if another person is in record

    Unable to display pane on ILL request if another person is in record

    1. Last updated
    2. Save as PDF
    3. Share
      1. Share
      2. Tweet
      3. Share
    No headers
    • Article Type: General
    • Product: Aleph
    • Product Version: 20

    Description:
    Problem Description: Loss of functionality after r.c.3439 – site used to be able to have one person view while another person was editing a record.

    Actual Results: Now only the first person to open a record can view/edit

    Expected Results: First person can view/edit, second and subsequent would be able to view.

    Resolution:
    Our Development Team reviewed the information submitted and determined that because the change was intentional, as well as required to maintain data integrity, that the current functionality would not be modified. There is also the option of submitting an enhancement request. KB Record 16384-24449 discusses how to submit an enhancement request to ELUNA.


    • Article last edited: 10/8/2013
    View article in the Exlibris Knowledge Center
    1. Back to top
      • Unable to display budget balance
      • Unable to Display US Congressional Serial Set in OPAC or GUI Search
    • Was this article helpful?

    Recommended articles

    1. Article type
      Topic
      Language
      English
      Product
      Aleph
    2. Tags
      1. 20
      2. contype:kba
      3. Prod:Aleph
      4. Type:General
    1. © Copyright 2025 Ex Libris Knowledge Center
    2. Powered by CXone Expert ®
    • Term of Use
    • Privacy Policy
    • Contact Us
    2025 Ex Libris. All rights reserved