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    Unable to update patron" in Circulation GUI

    • Article Type: General
    • Product: Aleph
    • Product Version: 18.01

    Description:
    New patrons can be created, but an attempt to delete a patron appears to fail (with the message "Unable to update patron") -- but seems to take place nonetheless.

    Resolution:
    The source of the problem was an Oracle index added by the site in an attempt to resolve a separate problem.
    Once the index was removed, the problem disappeared.


    • Article last edited: 10/8/2013