• Article Type: General
• Product: Aleph
• Product Version: 20

Description:
In the circulation client when we attempt to use a swipe card (to pass the user details) it produces a remote service error "unable to find global information". I've checked the ALEPHCOM.INI settings and these seem to be correct, for example:

[AutoInputUserId]
AutoInputMethod=0
AutoInput1=0,9,74

Resolution:
The configuration should be as follows:
AutoInputMethod=1 in alephcom.ini :
[AutoInputUserId]
AutoInputMethod=1
AutoInput1=0,9,74